As for my next rant, I thought I should write about how tipping has become so very popular in a lot of stores. I actually think its a bit comical asking for a tip while you make the money for the job you are suppose to perform.
Now let me be straight and say that I am not talking about bartenders, waiters, waitresses, hair stylists, cosmotologists, massage places, ect. I am speaking about stores asking for a tip from a tip jar. For example, going into an ice cream parlor or Subway waiting in line to get my order placed, and then at the end of the counter where you pay for your order there is a tip jar. I am sure I should research if these people get minimum wage, which I believe they do, but in case they don’t, well just ignore this past paragraph.
Recently I had an “email conversation” with my friend who moved to Puerta Vallarta, and he told me that the Dollar General store he goes to has a tip jar out. Now this is ludacris to me! He says he never places tip in the jar because the cashier is so rude and has no concept of customer service. My friend tells me that this cashier has such a horrible demeanor and when she checks him out she nevers says “Hi”, “Bye and thank you”, and NEVER tells him how much the price is after scanning all the products. What part of this yells out you deserve a tip. I will be happy to give you a verbal tip but you will not like it.
My problem or “rant” about all this is when your job is to take my order, make my food while I wait in line, or give me my soda you are doing the job you are getting paid for. What part of that service requires me to give you an extra tip unless you were outstanding and were over the top helpful and nice. Most of the time I find a lot of these places wanting a tip but have no concept of how to have customer service to earn that tip. I think it is so expected now that people forget that they must earn it respectfully.
When you are taking care of me and my needs, such as, my hair stylist, pedicurist/manicurist, or waiter/waitress then yes you should deserve a tip unless you were seriously crappy or caused me pain! You are spending a great deal of time trying to meet my needs or wants at that moment. Your time and how well you work is how you make most of your money.
For me customer service is key these days. There are so many places that have the worst customer service in places that deal with people constantly. For example, today at a doctor’s appointment there were 2 receptionists at the front that basically checked in the patients. As I was waiting in line the woman in front of me was waiting for one of those girls to check her in. One girl was looking something up on the computer, but the second girl was just sitting there doing nothing. This is what I heard:
Patient: Can you help me?
Receptionist: Yeah, I guess I could.
You guess you could? No, “how can I help” or “Hi”. Just “yeah, I guess.” Excuse the hell out of us lady. Thank heavens they weren’t asking for a tip there! Oh Lord help us, doctor’s offices as the next people to ask for tips in a tip jar. Let us hope that never happens!
Aubrey Lou is a founding contributor of OneManAsylum.com. You can find her on Twitter @aubreylou.